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Welcome to MicroSafe!

If you are a foreign company looking for an IT reseller to supply your local offices in Brazil, you have found a partner that has +10 year expertise in doing just that, as a Certified Reseller of the top IT Global Brands (HP, Lenovo, APC, IBM, Microsoft and +120 others)

MicroSafe is pleased to serve you. Any message you send to us within business hours, will be answered within 16 business hours

Send us a message using the form on this page, or if you prefer, contact us directly using the email address and the phone numbers provided below the form.

For your convenience, here is a list of the most frequently asked questions we receive from our customers already answered. You can check if your question already has an answer on the following subjects:

If this is your first purchase in Brazil, It's also worth mentioning that:

• The one thing Global brands do not perform well in Brazil is about current technology. We almost never are on par with the latest releases available to the US or other countries. That means, for example, that although we do carry the Lenovo M73 line of desktops, Lenovo may not have available in Brazil the exact same model you're quoting (for example, the highest processor model available in Brazil may be below your desired specs, we may not have an SSD drive available for a particular machine, and so on). This is embarrassing to us, and may or may not be a hassle to you. Since we're limited by what's currently available to us, all we can do in these cases is to quote you the best match available, and note that in our quote;
• The Brazilian tax system is – well, a nightmare. We won't go into details (although we can, if you need to), but suffice it to say, the pricing varies wildly according to the Brazilian state your company is located into and the type of company (Services, Goods, etc) we're selling to. Meaning each state and type of company are subject to completely different taxes (the two situations combine!). So, in order to provide you with a quote, we'd need to know two things:
  • To which Brazilian states the computers will be sold to? If you have more than one, please note that;
  • For each state above, can you verify with your local office whether they have a ICMS exemption or not ("Incrição Estadual" which would roughly be translated as "State Inscription Number")? That would be like a special kind of "social security number for companies" that apply only to companies that resell goods;
• Alternatively, if all you need is an estimate, we could provide you with a "default" quote for companies established in the Brazilian state of São Paulo, exempt from ICMS. Bear in mind, however, these estimates could vary wildly in pricing, once we know the actual states and type of companies of your local offices;